Hi. I just uninstalled pse 12, installed pse 13 and ran all updates. I still can't open raw files from my Nikon D5200, which is a supported model. It works on a Vista system I have with pse 12, so it definitely isn't the camera. Any ideas?
The D5200 has been supported since midway through PSE11’s life, so PSE12 and PSE13 should work ok.
I’d suspect that the NEFs have been touched by Nikon software which can rendering them unrecognizable to Adobe products. You can test for this by using Explorer to copy a newly shot raw file from your memory card to the computer and then see if that will open, making sure no Nikon software has viewed it or been involved in the copy process.
If the files are corrupted, then a utility from here can reverse it: