0 Replies Latest reply on Feb 7, 2015 5:02 PM by A.T. Romano

    Finding BadDrivers.Txt File for Premiere Elements 9 - 13

    A.T. Romano Level 7

      ATR Premiere Elements Troubleshooting: PE: Bad Drivers.Txt File Locations

      Please click on the above link to find the location of BadDrivers.txt file for Premiere Elements 9 - 13 on Windows 7, 8, or 8.1 64 bit as well as Windows XP 32 bit.


      Deletion of the BadDrivers.txt file can be a life saver to get rid of display error messages in spite of the video card/graphics card driver version being up to date.

      The recommendation to do the BadDrivers.txt file deletion needs

      a. making sure that the file is not hidden


      b. the location of the file for a Premiere Elements version on a computer operating system.


      The link cited above gives those details.


      Since I am strictly an Elements Windows user, any information on this matter and a Mac computer would be appreciated.


      Thank you.