1 Reply Latest reply on Feb 8, 2015 12:54 PM by station_two

    "Selective palette Error..." upon quitting PS CC




      Am using PS CC 2014.2.2 Release.


      On quitting the software, I keep getting this box pop-up, stating ...


      Selective palette Error

      XML parsing error: "no element found" at line 1


      I have no idea what this is.

      How do i resolve this?


      Thank you.

        • 1. Re: "Selective palette Error..." upon quitting PS CC
          Level 5

          Platform: Mac or Win?


          Other details?





          Note that this is boilerplate text.


          If you give complete and detailed information about your setup and the issue at hand,


          such as your platform (Mac or Win),


          exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,


          your settings in Photoshop > Preference > Performance


          the type of file you were working on,


          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,


          what troubleshooting steps you have taken so far,


          what error message(s) you receive,


          if having issues opening raw files also the exact camera make and model that generated them,


          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.


          A screen shot of your settings or of the image could be very helpful too,




          someone may be able to help you (not necessarily this poster, who is not a Windows user).


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