On what computer operating system is your Premiere Elements 13 running?
What happens when the following refuse to give you the export that you designate
Publish+Share/Computer/Adobe Flash Video
Publish+Share/Disc/ and then what - DVD-VIDEO on DVD disc, AVCHD on DVD disc, or Blu-ray disc format on Blu-ray disc?
How far into each do you get and what error messages are you getting for each when the failure occurs?
Up to the point of selecting Publish+Share path, did you have any problems with importing or editing of the content?
What are the properties of the file that you are importing into the project including file extension.
How much of the following information on the video can you give us?
Interlaced or Progressive
Pixel Aspect Ratio
What are the project settings being used that are matching the properties of this source file? If you do not know,
then please tell us the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio (even if they look grayed out).
under Edit Menu/Project Settings/General.
Seems like a lot of information, but put together can give us the answers to getting your wanted exports.
Please do not hesitate to ask questions or ask for clarification. We can go at whatever pace you want.
Looking forward to your follow up.
Thank you ATR for your replying to my inquiry. However, I have figured it out. The computer I was working on is an HP computer several years old. I simply moved all the video files and the project into a newer laptop that had the software installed as well. From there, I was able to successfully playback and burn the project with no problems.
Thanks for the update and news of your success going to another computer for your Premiere Elements 12 projects.
If your time permits, could you tell us the computer resource differences between the older HP computer and the newer laptop where
you were successful with your Premiere Elements 12 workflows.
Best wishes moving forward.