1 Reply Latest reply on Feb 9, 2015 4:48 PM by JimHess

    Trouble converting Canon Raw images to DNG

    Feien

      Hello!

       

      I have been using the Adobe DNG converter for a while without any trouble to convert my .CR2 (Canon Raw) files, but today all I'm getting when opening the program is this:

      trouble.jpg

      So obviously I can't click on any of the buttons. I had the 8.7.1 version, so I downloaded the 8.7 version and the problem persists. I'm using a PC with Windows 7 if that helps. So far I've tried restarting my computer, uninstalling and re-installing the program (both versions), trying it with Photoshop opened/closed. Nothing works
      Do you have any idea what I could do to fix this? Or is there an alternative that I could use to convert .CR2 files to .DNG?

      Thank you!