6 Replies Latest reply on Feb 9, 2015 9:37 AM by ssprengel

    I borrowed a d810 and my lightroom 4.4 pulls in the files with a thumbnail "preview unavailable for this file"  I also have a d800 and those are fine, please help

    seganphoto

      I borrowed a d810 and my lightroom 4.4 pulls in the files with a thumbnail "preview unavailable for this file"  I also have a d800 and those are fine, please help

      I also downloaded the DNG converter, and the very first step asks to locate the files to convert, and as I navigate to the folder, it's coming up empty...so I can't choose anything to convert...

      I have called tech support for the camera borrow company, and they said Lightroom 4.4 should see the files...