Since chat has been extremely UNHELPFUL.....Please let me know if you have any details to resolve my questions...
1) Say I have an Adobe subscription that Is annual with automatic renewal, at the end of my term will I receive emails letting me know that my card will be charged? Is it only one email or many? How often are these emails send? (Example: Microsoft will send auto renew reminder emails 2 months, 1 month, 1 day, AND at day of expiration, to let customers know their card will be charged soon- does Adobe do anything similar??) What is the timeline for email notifications (what days are they sent?)
2) What is the return policy? Say I go forward and let Adobe auto renew and charge my card, but 15 days into the second year I decide that I no longer want the subscription...how many days do I have to get full refund?
THANK YOU TO ANYONE THAT CAN HELP! Adobe chat is EXTREMELY unknowledgeable.
i just received my e-mail on 15th of March saying that my subscription will renew itself on 16th of April.
My problem is, that is says "the annual rate of 299.79 EUR per month"... that is a mistake is it? It doesn't cost 299/MONTH?
If that was true i would cancel my subscription.
Any idea, if that price is correct?
The present CC charge is 239.85 euros, it was promotional price for first year.