I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for this file DSC-ARW. Whatelse I should be doing to see my pictures? Can someone help?
The support for that camera was added in the very latest release of Lightroom, version 5.7.1. Having downloaded Camera Raw 8.7.1 will have no effect on Lightroom because Lightroom doesn't use the Camera Raw plug-in. You need to make sure you have updated Lightroom to the very latest release in order to have support for that camera.
Thanks for your suggestion. I went back and looked at my LR. It was LR 5.7. I upgraded it to 5.7.1 and it worked. Now, I can see the RAW files from Sony Alpha 7 M2. I am a happy camper.