0 Replies Latest reply on Feb 9, 2015 2:44 PM by katherined67444176

    I just downloaded the new ADE and it keeps crashing when I try to open books from my library.

    katherined67444176

      Help?

      I've used my Nook and this application for years, so I think it's the new version that's causing trouble.

      Here is what I get when I click "details":






      Process:               Adobe Digital Editions [538]

      Path:                  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions

      Identifier:            com.adobe.adobedigitaleditions.app

      Version:               4.0.2 (1)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Digital Editions [538]

      User ID:               501

       

       

      Date/Time:             2015-02-09 17:34:09.406 -0500

      OS Version:            Mac OS X 10.10.1 (14B25)

      Report Version:        11

      Anonymous UUID:        F18FC475-FCE1-5B33-8D0F-A81960095A51

       

       

      Sleep/Wake UUID:       FAD97364-2A01-4979-A9EE-4FD8F7D55A3B

       

       

      Time Awake Since Boot: 1500 seconds

      Time Since Wake:       560 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

       

      VM Regions Near 0:

      -->

          __TEXT                 0000000102b03000-0000000103309000 [ 8216K] r-x/rwx SM=COW  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      ...(snipped)...

       

      Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

      USB Device: Internal Memory Card Reader

      USB Device: NOOK SimpleTouch

      USB Device: BRCM20702 Hub

      USB Device: Bluetooth USB Host Controller

      Thunderbolt Bus: MacBook Air, Apple Inc., 23.6