1 person found this helpful
I can understand if you are frustrated with this lack of service. No one in these forums can assist with cancelling a subscription. That they use that same lame 'visit the forums' option is unacceptable.
Try contacting Adobe thru chat...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
If the phone is an option try...
800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).
Ok, thank you for your help. I will try to contact us (I hope they'll understand me, I'm not english or american).
Have a nice day.