4 Replies Latest reply on Feb 10, 2015 8:31 AM by rubberdougdoug

    AE CC 2014 - "Could not create file..."

    rubberdougdoug

      Hi all I hope someone can help me. My after effects will not open at all and just keeps giving me the same error. I haven't changed any of the permissions and i'm wondering if this had anything to do with the most recent update?

       

      First dialogue box:

      "After Effects warning: Could not create the file '/Users/Doug/Library/Preferences/Adobe/After Effects/13.2/dummy'."

       

      Once clicked 'ok' second dialogue box appears:

      "After Effects can’t continue: unexpected failure during application startup"


      Your help would be much appreciated!

       

      Thanks

       

      Doug

       

      OS X Version 10.9.5