Premiere Elements is not part of the Cloud, I will move this to that forum
Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
City of Camarillo
Information Systems Administrator
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Premiere Elements 12....what computer operating system?
Are you working from a home computer or from a computer which is part of a school or company network?
Since you do not have the current version (which is 13/13.1), it is probably that Adobe will can help since it typically
supports only the current version.
If you get into that type of situation, please review and consider the following solutions
a. SLCache Folder renaming et al
Please let us know the outcome.
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