5 Replies Latest reply on Feb 21, 2015 11:01 PM by Jed Hutchinson

    Adobe digital editions keeps trying to install itself,

    Jed Hutchinson Level 1

      I am running Windows 7 64 bit, my OS is a fresh install (3 weeks old). At random times during computer use, adobe digital editions attempts to install itself (even though it is already installed) and then multiple error messages spawn saying 'an instance of adobe editions 4.02 installer is already running'. Sometimes this will spawn 20+ error messages even if I immediately hit the cancel button on the installer.


      I've gone through my entire computer and deleted every instance of the editions installer exe, checked my startup in msconfig, ran malwarebytes; spybot; security essentials; emptied temporary files; uninstalled digital editions and tried installing using the prompt.


      The prompt seems to occur more often after starting my computer up, sometimes I will receive a chain of 3-4 separate instances in the first 5-10 minutes of boot. But the installer does then also randomly occur during regular computer use, even when idle. This is becoming incredibly frustrating as it the installer forces my screen to itself, dragging me out of whatever program i was using at the time.


      Any help would be much appreciated, please let me know if I can provide more information in solving this stupid issue.