1 Reply Latest reply on Feb 11, 2015 1:44 AM by gener7

    Am unable start Photoshop (CS5.1 Extended version), it gives me this message: Could not initialize Photoshop, because the preferences file was invalid (it has been deleted). Please help, thanks.

    benny92038832

      Dear Friends or anybody, please help.

      Am unable start Photoshop (CS5.1 Extended version), it gives me this message:

      Could not initialize Photoshop, because the preferences file was invalid (it has been deleted).

      I have also watched the video on “restoring peferences” trouble shooting above, but got nowhere.

      Please help me, am leaving Canada on a business trip to China in 36 hours and I need to work using Photoshop. Thank you.

      Benny