What computer operating system is your Premiere Elements 13 running on? Have you updated 13 to 13.1 yet. If not, please do so
using an opened project's Help Menu/Update. If the issue remains after that
For now I will assume your computer operating system is Windows 7, 8, or 8.1 64 bit and you are working in the Expert workspace of the program.
1. Delete the Adobe Premiere Elements Prefs file and, if that does not work, then delete the whole 13.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
and in the 13.0 Folder is the Adobe Premiere Elements Folder that you delete. And, if necessary, delete the whole 13.0 Folder in which it exists. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can see the whole path cited.
2. As cross check for the volume adjusts and fade in and fade out Audio, please try to do those elsewhere
a. Select the audio, go to Adjust Tab/Adjustments Palette/Volume Panel expanded and use the Volume slider to
adjust your audio.
b. Keyframe the volume using the Audio Mixer (See Tools Menu/Audio Mixer). The keyframes (white dots) on the Timeline that are created in this process can be adjusted at the Timeline level.
Let us start here and then we can decide what next.
Thanks for the help. I can now adjust the volume but I still have no fade. Also, I cannot adjust volume in the middle of a clip. I have to cut the clip where I want the change to occur then make the adjustment.
You where correct on my equipment. I deleted the file first and had the above results. Then deleted folder 13 hoping to get the fades. That didn't help.
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
I tried those and they didn't work. It's like the software doesn't have that function. Volume stays constant even though the yellow graph line changes and the chart in Applied Effects give different values.
Thanks for the follow up report.
A light bulb just lit. Maybe the answer, maybe a dud.
Look closely at the Timeline audio track in the vicinity of the file's title.
Does your Timeline audio file title show Volume:Level or something else. If something else, click on the tiny triangle where
the red arrow in the screenshot is pointed, and the select Volume, and then Level so that you end up with
Volume:Level as shown in the screenshot.
Hope that is the factor involved.
It shows volume level.
Sorry about that. I am almost sure that was the missing factor. Onward....
Please remind me what is happening at this time...
1. Can you change the Timeline audio clip's Volume using the Volume Panel expanded in Adjust Tab/Adjustments Palette/?
2. Can you change the Timeline audio clip's Volume using the Audio Mixer?
3. If you can change the Volume in Adjust Tab route, does the yellow line (rubberband in the clip) move at all to correspond to the level that you set in Adjust Tab route?
We will be watching for your update and then decide what next.
Thanks for checking out the troubleshooting suggestions.
Thanks for all your help. I clicked on the arrow in the timeline anyway and there are two volumes listed in the drop down. I clicked on the top one and then on level. No change. Then I clicked on the second one listed and level. It worked. I guess I have an extra volume control in the program that doesn't work. An imposture. At least I think get on with my project. Thanks again for all your help.
Great news, but...at this time, when you say the rubberband is working for the up or down movement for Volume control...
Do you see Volume:Level or Volume:Balance in the Timeline clip's title?
Can you now hear the change in Volume when you move the Timeline clip's rubberband up or
down with the mouse cursor?
When you time permits, that would be good to confirm.
Best wishes and thanks for sorting through the troubleshooting suggestions.