I'm not sure what to tell you. I have that folder. And I checked and it is a read-only folder. Do you have that C:\Windows\Temp folder on your hard drive?
Thank you for your prompt reply. Unfortunately I am not that tech oriented and
cannot easily find that folder. I did notice when I was booting up the LR software
that I could accept the site where LR usually is set up or choose a place. I am
thinking that the standard location for LR software is corrupted and that if I
chose a different place it would work. I say this because whether I use my
original disc or download from adobe I get the same warning. I have 100GB of
memory on the hard drive and I have cleaned the computer with Mcaffee and free
software. What should I do next? I can't use this software and I doubt LR 5
would open up with my current problem.
"c:\windows\temp" is a system directory. No user-level program should be writing to there. Each user has his own TEMP directory, usually something like
The temp directory used by Lightroom seems to be not stored in the preferences file.
Are you logged in as you (not "admin")?
Good news the system has corrected itself. It works! Thanks for your help.