2 Replies Latest reply on Feb 18, 2015 3:35 AM by BuchanLoon

    Flash Display issues in IE11

    BuchanLoon

      I require some help with an issue in viewing videos on the BBC website. 

       

      Issue (See attached image)

      • When I access a web page with a video I can see the video
      • When I start the video only the bottom 1 centimetre or so is displayed

      Flash Player issue.gif

      The details of the technology are

      • Adobe Flash Player 16.0.0.235 1.11.1.160690-SMPFlash
      • NPAPO Plug-in Version: 15.0.0.239
      • PPAPI Plug-In Version: Not installed1500kkbps | RTMP (Akamai) | h264 | 704x396


      • Internet Explorer 11Windows 7 Home Premium Service Pack 1
      • Version: 11.0.9600.17633
      • Update version: 11.0.16 [KB3021952])
      • Product Id: 001500-20000-0003-AA459


      • System type: 64-bit Operating System
      • Manufacturer: HP
      • Model: HP Pavilion g6 Notebook PC