1 Reply Latest reply on Feb 13, 2015 2:50 PM by JJMack

    Help function not working within Adobe Creative Cloud applications.

    rappscallion

      Hi!

       

      A user at my office recently upgrades from CS6 to Creative Cloud (updated to the latest version and everything) and it works fine except one function, namely the Help function or context help. That is, clicking Help > Help about <application> or pressing F1. Internet Explorer opens, tries to open a web page and then returns error 403 (you are not authorized to view this page). What could be causing this and how can I restore the help function?