1 Reply Latest reply on Feb 13, 2015 7:40 AM by Bob Somrak

    purchased LR yesterday and Under Down load it says:  Not applicable



      Please help

        I purchased LR 5 upgrade yesterday  to upgrade from my LR4 and I am still unable to download it.

      It states   Not Applicable.   It list my serial number and had charged my CC. 


        I never have had issues with any prior upgrades and downloads,



      Thank you I appreciate any and all help since my CC has been billed per how it looks from your site, I would most definitely love to be able to upgrade my LR.


        Win 7  PC   upgrade from LR4 to LR5


      Thank you!!!!