You need the DNG converter 8.7 - is that the version you have downloaded?
In case you need help in using the DNG converter, view this tutorial
But CR 8.7 does not work with PS CS5.
Agreed ACR 8.7 doesn't work with CS5 - that's why we were talking about the DNG converter.
The DNG converter is a standalone program which converts the raw files to the DNG format. The DNG files can then be used in CS5.
Thanks Brian for your help. I went to the link you provided and downloaded the DNG converter. I took a test shot using the Canon 7D II. Opened the converter and selected the source folder.... The file didn't even show up.... It showed up when I used File Explorer... Any idea, Brian?
If you're definitely using version 8.7 of the DNG converter then it does support the 7D Mark II.
Nevertheless try downloading the current version 9.1.1