1 Reply Latest reply on Feb 14, 2015 9:29 AM by A.T. Romano

    Adobe Premier Elements 7 problems

    georgeg39021584

      When I try to "Get Media" from my camera it says "File video dimensions (width/height) too large" and it wont dowload photos? Why?

        • 1. Re: Adobe Premier Elements 7 problems
          A.T. Romano Level 7

          georgeg

           

          You are getting that message because you are exceeding a total pixel count limit of the program.

          This is explained in this older thread which was then discussing the matter in Premiere Elements 8.0/8.0.1.

          Please see my post numbered 6 in that thread

          Re: JPG size limit in PE8??

           

          The answer to your present situation is to reduce the total pixel count of your images which is triggering the

          too big messages. You are going to see this type of thing in the version of Premiere Elements that are running

          as 32 bit applications and Premiere Elements 7 is one of them.

           

          Please let me know if you have questions or need clarification on the above.

           

          Thank you.

           

          ATR