1 Reply Latest reply on Feb 14, 2015 12:19 AM by Keith_Reeder

    Serial # problem


      when I enter lightroom from my desktop and go to finish registration by putting in my serial # is gives me a red X. What am I doing wrong


        • 1. Re: Serial # problem
          Keith_Reeder Level 5

          We need some detail.


          Which version of Lightroom?


          Is it a new installation, or is it an upgrade from an eartlier version?


          If it's a new (as in "never used Lr before") installation, did you buy a full licence? Or did you buy an upgrade by mistake (happens a lot)?


          Does your serial begin with the numbers 1160?