1 Reply Latest reply on Feb 14, 2015 3:08 PM by Trevor.Dennis

    Does anyone know what this means?

    richardh37562832

      I've been trying to download PS via the CC Dashboard. It's annoying that the download keeps failing as I have paid for my subscription...

      Thanks!

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 5 error(s)

       

      ----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)

      ----------- Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} -----------

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)

      ----------- Payload: AdobeColorPhotoshop CC 5.0.0.0 {5C5D62C9-91C6-415E-857E-9130C0F52C66} -----------

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)

      ----------- Payload: AdobeColorVideoProfilesCS CC 5.0.0.0 {CE9B1B00-0421-4701-9698-1C14646D6D94} -----------

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)

      ----------- Payload: Adobe Photoshop CC 2014 Core 15.0.0.0 {7C25E7A0-A0A1-4B87-BB30-BF0FBDC37878} -----------

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 6617)

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