I am putting together a little video, and all my videos are filmed on my IPod 5 camera and directly downloaded on to my Samsung windows 8 laptop. it seems like every other video wont load. a lot of the videos are very important. I can still view them on my computer, they just won't import into Premiere elements 11. Help me please, is there any hacks, or tips to get the videos? Thanks!
On what computer operating system is your Premiere Elements 11 running?
Your videos are likely 1920 x 1080p30 H.264.mov. Please confirm.
First question, do you have the latest version of QuickTime installed on your computer. If not, please do that
and report back on the outcome.