6 Replies Latest reply on Feb 16, 2015 8:54 AM by kreig9

    CS5.5 configuration error 3

    kreig9 Level 1

      Hey guys,

       

      So I'm trying to run After Effects CS5.5 on my computer, but everytime I open it I get an "Configuration Error- Please uninstall and reinstall the software. Error: 3".

       

      I have uninstalled and reinstalled multiple times - using the CS5 cleanup utility to make sure everything was taken off. No luck.

       

      The same problem happens when I try to open Premier as well. Not sure about other products, haven't tried them yet.

       

      Can anyone tell me what this error could mean? Or how I can remedy this problem?

       

      Thanks!

      Zach