If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.
If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.
If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please contact our support team directly to update your membership status.
You responded to my email the other day with information that I already knew and it did not help me. I have been trying for a week to close my creative cloud account. It keeps going around in circles and is not allowing me to close my annual account. I cannot call the phone number. I cannot use your 24 hour 7day per week chat function because it is never available, and this stupid forum function does not appear to be getting me anywhere.
PLEASE CANCEL MY ACCOUNT! I WILL NEVER SIGN UP FOR AN ADOBE ACCOUNT EVER AGAIN!!