3 Replies Latest reply on Feb 18, 2015 6:15 AM by Patrick Heinzelmann

    Installing Indesign CC Server on Mac fails

    Patrick Heinzelmann Level 1



      I've multiple Adobe IDs:

      Adobe-ID1 for Company 1/AEDP

      Adobe-ID2 for Company 2/CC Membership


      I've downloaded Indesign CC Server from AEDP (Adobe-ID1) and tried to install using the Serial number from AEDP and the Adobe-ID1.


      In the options dialog of the install, I can't select the ID Server components and it has a warning icon with the title "Required components are disabled".


      I tried to use the second login (Adobe-ID2) or install it as a trial version, but I get the same behaviour.


      The installation failed on two Macs (10.9.5 and 10.10.2) with CC and the name of the installer file is: InDesignServer_9_LS18.dmg. Is anything missing and has to be installed upfront?


      Any recommendations or tips to solve the issue?