1 Reply Latest reply on Feb 16, 2015 10:40 AM by Rajashree Bhattacharya

    Creative Cloud won't let me continue?


      I downloaded the free trial of creative cloud and used an email that I did not know was recently deactivated. Now, I am unable to even open the creative cloud without "confirming" this email, but cannot confirm because it no longer exists. I have tried to create a new account, uninstall and delete all files of creative cloud that previously existed on my laptop, and everything possible to be able to have a trial of creative cloud and other programs. I don't know how to

      detach this deactivated email from creative cloud on my computer. I also tried to reinstall creative cloud and when it popped up, it still told me to confirm that email. Please help!!