4 Replies Latest reply on Feb 16, 2015 9:01 PM by appmgr

    User B can PDF a file from InDesign CS6, User A cannot

    appmgr

      Hello, and thanks for making this forum available.

       

      User A called with a report that InDesign crashes in the midst of producing a PDF from a 10mb, 15 page document.

       

      User B, who has a slightly less powerful machine, with the same or less RAM and video power, can PDF print the same document with no problem. 

       

      What could be causing User A's PDF production problem?

       

      Thanks for all insights.