1 Reply Latest reply on Feb 17, 2015 7:05 AM by scuttleclun

    New PC with ADE 4 activated with existing adobe ID, all books won't open with Error! Check Activation

    scuttleclun

      Hi

       

      I have recently bought a new PC with windows 7 and have installed Adobe Digital Editions v4.0.3

      I authorized the computer using my existing adobe ID, the same one used on my old PC that ran windows XP.

       

      I cannot seem to open any ebooks (files with the .acsm extension) or add them to the library. I get this unhelpful little error dialog:

       

      Error! Check Activation.

       

       

      I have tried to deactivate the computer (in order to retry activation), but that fails too with the error:

       

      Unable to Erase Authorization. Please try after some time.

       

       

      Please Adobe.... why does nothing work????