If these links don't work...
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-email address https://forums.adobe.com/thread/1446019
...you will need to contact Adobe
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"