2 Replies Latest reply on Feb 17, 2015 9:50 PM by wobertc

    I purchased Lightroom 5.2 from Best Buy. I redeemed the serial number, placed the DVD in the machine, and up pops the install window. I follow the steps but no window regarding the serial number. The pop up window tells me that the installation was succes

    Ryburger

      Help. I purchased Lightroom 5.2 from Best Buy. I redeemed the serial number, placed the DVD in the machine, and up pops the install window. I follow the steps but no window regarding the serial number. The pop up window tells me that the installation was successful, but the entire process took just a couple of minutes and although I see a Lr icon on the desk top, I can't open the program. I am working on a new i Mac.