Three days ago I submitted a precisely-worded description of a persistent installation problem: Every time I attempt to download and install Flash Player V. 16 on my laptop running Windows Vista 64 bit and IE 9, the download completes successfully, but at the end of installation, a dialog box gives this message
"ActiveX Control failed to register."
I presume that your installation software was unable to write something into the Windows Registry. Other software has no trouble writing to my Windows Registry. My anti-virus software is not blocking the Registry.
I expressly asked for an Adobe staff member to guide me on how to debug this failed installation.
All I got was zilch. Your forum software assured me that my request was posted, but I have not seen it on the list of recent posts. You made it disappear and did not respond to it. Your company does not provide any other avenue for a distraught user to obtain technical support. Your dismissive attitude toward your customers and user community is even more distressing than your bloated, malfunctioning software products.
Without Flash Player installed, my computer has been dead in the water for ten days. I can't do my work. If I am forced to write my own Flash emulator just to get my work done, then I won't need Adobe anymore.
Your original post from two days ago has not disappeared: https://forums.adobe.com/thread/1707958
However, you explicitly asked for Adobe Staff; not your fellow users' help.
I have posted the solution for the "ActiveX Control failed to register" problem hundreds of times over the last few years, but it seems that you rather write your own "Flash emulator" than accept help from a fellow user.
You're previous post wasn't ignored. Assisting users on forums is not staffs primary responsibility and we try to assist users as our time allows, in between our responsibilities. Creating multiple posts for the same issue also doesn't help as it simply forks the problem and results in responses to both, causing confusion.
Failure to register errors are normally caused by registry permissions issues, not user permissions issues. Please review the Flash Player | Windows registry permissions tech note as it addresses this issue.
P.S. I locked your other thread so that responses will only be posted to one location, eliminating forked responses and confusion.