1 Reply Latest reply on Feb 17, 2015 11:29 PM by Keith_Reeder

    Serial code not working

    caral89741224

      Trying to active my light room but serial number is invalid.

        • 1. Re: Serial code not working
          Keith_Reeder Level 4

          Well you've given us no useful information to work from but:

           

          Is it a proper serial - 24 digits long and beginning with "1160"?

           

          Is it the right serial for the Lr version you're trying to activate?

           

          Did you buy an "upgrade" serial, when in fact you're installing Lr for the first time and need a full licence rather than an upgrade licence?