What was happening just before the crash?
And are you investigating why ID crashed in the first place?
Both users wanted to save the changed File.
ID crash log from the client:
It seems it was an error in the database.dll
Name der fehlerhaften Anwendung: InDesign.exe, Version: 18.104.22.1685, Zeitstempel: 0x4bad00be
Name des fehlerhaften Moduls: Database.dll, Version: 22.214.171.1245, Zeitstempel: 0x4bad0053
ID des fehlerhaften Prozesses: 0x1120
Startzeit der fehlerhaften Anwendung: 0x01d04b668213e59b
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Database.dll
First thing you need to do is install the latest bug patch for InDesign CS5. I believe the last patch was version 7.0.4
I´ll check that tomorrow!
It happend again, but maybe we have found something.
The user saved the changes not by clicking on "save" but by clicking on "save under" and then replacing the file
I have had a look again in the log, when a user saves the file with "save" nothing ist logged, when the user saves "save under" the file is deleted first, then the new files are saved.
That should not be happening. Install the patch ASAP.
I am updating the PC at the moment, just 7.04 is missing, I am updating over the application manager.
I have found this site:
Are there some more patches?
I don´t think so
No. 7.0.4 was the last patch for CS5.