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ADE crashes as i open ebook acsm file via ipad

New Here ,
Feb 18, 2015 Feb 18, 2015

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HI i need help, i downloaded ADE app so i can read my ebook that i just bought for $60 From wiley.com...however everytime im done downloading the ebook within ADE, and when i tried to open it, it kicked me right out the ADE app..

can anyone help please..i really need to read this ebook

im using an ipad os 8.1

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Adobe Employee ,
Feb 19, 2015 Feb 19, 2015

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Please reinstall ADE [ uninstall and install again].

I hope ADE is authorized when you are trying to download the book.

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Adobe Employee ,
Feb 19, 2015 Feb 19, 2015

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You can also try few things more:

1. If you have a Mac or Windows machine, you can install ADE, and try downloading the book again.

2. You can also try downloading the book on our partner app " D L READER"

     DL Reader on the App Store on iTunes

Hope this works !!

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