Even though IE is closed, it might still have a handle to a Flash Player file in memory. Please check Task Manager and look for a "FlashUtil...exe" process. If it's there go ahead and kill it.
I was able to get Flash Player to install, however, it is still not
recognized as being installed. When I go to the website that I needed it
for, I get the message that I need Flash with a link to the download
site. Opening the document on my PC that required it fails as well.
On the PC, I did go to Tools > Manage Add Ons and the Shockwave Flash
Object is Enabled. Is there another step I should take?
Thank you for your assistance.
Have you checked to see if ActiveX Filtering is enabled, Internet Explorer "ActiveX Filtering" - Turn On or Off - Windows 7 Help Forums?
What do you mean by "Opening the document on my PC that required it fails as well."? What is the file extension on the document you are attempting to view?
The document I mentioned was just a file, so please disregard that comment.
I am trying to do testing online, and the program does not recognize the
latest FlashPlayer is installed. It advised to uninstall and reinstall
because there may have been a problem with installation. Of course, when I
try I get the same message for Internet Explorer. I verified that Active X
is not checked and the application is not showing in Task Manager.
Any further suggestions?
Under Internet Explorer Add-ons, is Shockwave Flash object enabled?
Yes it is.
First, confirm that ActiveX Filtering is configured to allow Flash content:
You can try to work around these issues by using Compatibility View:
If that is too inconvenient, using Google Chrome may be a preferable alternative.