I have followed instructions to cancel my subscription but information in assisting page seems to be misleading, for the buttons to cancel don not appear as an option in administrate plan. I kindly ask my subscription to be canceled inmediately.
Beatriz I am sorry you are facing difficulties canceling your membership. Have you contacted our support team directly at Contact Customer Care? If so do you have a case number which I can reference?
Thank you Jeff. You've been of great help. I have just contacted Customer Care and have the following case number 0214940429. I think my problem is on its way to be solved!
Thank you for the update Beatriz. Please feel free to update this discussion if you face additional difficulties.