1 Reply Latest reply on Feb 19, 2015 5:26 AM by rob day

    How do I resolve CS6 issues on Mac Yosemite 10.10.2?

    lindan74309263

      An error message on an open file  from Indesign said it had lost data connection. Indesign crashed, and so did my whole computer -Macbook pro 10.10.2. Had to get data recovery service to recover my HD contents, but all open INDD files during crash were damaged and I cannot open them (Error code 5).


      Next error message said problems had to do with Creative Cloud, so I uninstalled it. Now I can't install Creative Cloud desktop (error code1)  Creative Cloud cleaner tool doesn't help.

      Unable to install CS6. Error message: Installer failed to initialize. Please download Adobe Support Advisor. to detect problem. Clicked on link: Adobe Support Advisor has been discontinued.

       

      Indesign works but I am nervous about these problems. Should I re-install CS6 and if so, how?

       

      Thanks in advance for your help.