6 Replies Latest reply on Jan 18, 2016 1:46 AM by markusfo

    InDesign crashes about once per hour saying, ""The network connection was lost for the file filename.indd, or the file was modified by another process."

    FXR Factory Racing Inc.

      We have about 15 Dell workstations with InDesign on them. 3 out of the 15 are brand new Dell Precision T1700 workstations. On those three workstations InDesign crashes roughly once per hour saying "The network connection was lost for the file filename.indd, or the file was modified by another process."

       

      InDesign works fine on all other workstations.

       

      We have reinstalled Windows 8.1 Pro, reinstalled Indesign, tweaked network card settings with Dell tech support. Nothing has worked. Dell is running out of ideas since this ONLY happens with indesign. So they are pointing fingers back at Adobe.

       

      Does anyone know what to do about this? These are fresh clean Windows 8.1 Pro installs. Only happens on the Dell T1700s.