Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
but not a cloud program I decargo the suite a page where I downloaded the package and everything and license to install no problem the problem is when Habro an application program asks me to confirm with me adobe administrator user validates me but I go back inside and I again ask you to register your product and domain as how we handle each user that signs on any computer asks the start of session adobe