2 Replies Latest reply on Feb 19, 2015 11:23 PM by MarkWeiss

    AE CS6 Crashes after Photoshop Update

    MarkWeiss Level 1

      AE was working okay for the week that I'd had it installed, but a couple hours ago, the Adobe Update downloaded and installed an update for Photoshop. The very next time I launched AE, it crashed with the following information:

       

       

      Problem signature:

        Problem Event Name: BEX64

        Application Name: AfterFX.exe

        Application Version: 11.0.4.2

        Application Timestamp: 52886341

        Fault Module Name: WinTab32.dll_unloaded

        Fault Module Version: 0.0.0.0

        Fault Module Timestamp: 4f1a1028

        Exception Offset: 000007feeba1be1a

        Exception Code: c0000005

        Exception Data: 0000000000000008

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: 1e37

        Additional Information 2: 1e373e69fff075aed81f57003e66ce10

        Additional Information 3: 566d

        Additional Information 4: 566db00f6cc38ebb78149680a9f7bacd