1 Reply Latest reply on Feb 20, 2015 11:59 AM by John T Smith

    I have Creative Cloud at work and we're having an issue with serial numbers.


      Adobe's website says when you download and install one of their CC programs, say Acrobat for example, you receive an email with the serial number and Adobe registers the serial to your account.  I have downloaded several of the products and have been using them for a year now but there are no registered products or serial numbers showing under our account.  We have a license for two users but my boss's access isn't working and is now asking for a serial number.  Anyone know what we need to do?