2 Replies Latest reply on Feb 20, 2015 11:19 PM by Hawthy

    camer not listed in photo downloader window


      I am using Adobe Creative Cloud 2014 with Photoshop, Lightroom 5 and Bridge on a Windows 7 PC.  When I try to download photos, my camera is not listed in the Photo Downloader Window in either Bridge or Lightroom. I can see that my computer recognises my camera because it is listed under Devices and Printers.  I changed the settings there so that it should automatically download to Adobe Bridge when the camera is connected but so far nothing. I did have to reinstall Norton 360 this morning and I am wondering if that is involved somehow.

      Any ideas?