Frequently, when I start my computer Creative Cloud will hang and leave a small blank box designated 'Core' in the top left corner of the desktop.
It won't close by hitting the cross, nor right clicking on the Taskbar icon and selecting 'Close Creative Cloud', so I have to resort to the Task Manager.
It doesn't stop me from using the programs and I can immediately restart the Cloud, so it is a minor annoyance more than anything.
There doesn't seem to be any mention of this here, or anywhere else, so I'm hoping someone might offer a solution.
For the technical:
All software and drivers are up to date
Windows 8.1 64bit
Intel i7 3770k
OCZ SSD Raid 0 drive
32GB DDR3 Ram
Event ID 1002 -
The program Creative Cloud.exe version 18.104.22.1685 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 193c
Start Time: 01d04dbb404bb633
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Report Id: bdb3fa5a-b9ae-11e4-8208-3085a9974bc7
Faulting package full name:
Faulting package-relative application ID:
Could be a time-out issue when it tries to launch it as a visible process and then falls back on the second try. Check the properties of the CC app and set it to always launch in desktop mode right away.
Thanks for the quick response but, forgive my ignorance, would you be able to point me to the properties you mean?
The only option I can see relating the the CC is whether to run at Login, but I'm not sure if that is what you mean.
I would assume that if I unticked that box my issue would disappear, but what other effects does this have?