I suspect that you have found the Elements Organizer 12/12.1 Settings File if you say that you have found a file named psa. I think that you are running
your computer to hide file extensions. To show the file extension, please see Folder Options and the option = Hide extensions for known file types.
With regard to the Elements Organizer solutions, deleting or disabling the settings file is one. Depending on the circumstances, you could look at
Creating a new catalog
But there may be other ways to go.
Could you post a screenshot of the Elements Organizer 12/12.1 Folders View, focusing on the two folder that refuse to delete when you right click one and
The first folder New Lesson 4 has black lettered choices. But when I click, on delete folder I get this message...
The XBAD FOLDER--all options are grayed out. I discovered that Elements may be loaded on another account on this computer. I'm going to check the other accounts and try cleaning them up. I don't know if that will help...but each of the other accounts are administrator accounts.
I deleted all the other accounts on my computer. I deleted that psa.prf file in 12.0 (changed the folder prefs per your message). Those two folders are still there. They became undeleteable because I deleted the folders by putting them into the recycle bin. I did not delete them in the Organizer window.
Premiere Elements 12
In the first screenshot that you show
and then under that
.....New Lesson 4
That appears to be in the "View As List" option. Where do those two folders (New Lesson 4 and XBAD FOLDER) fall into place when the option used is in "View As A Tree" where the core structure is
Could you show how New Lesson 4 Folder and XBAD FOLDER present in the "View As A Tree"?
Please consider the comments in post 4, and I would really like to see the View Tree version of the View List version that you are showing in your screenshot.
Also are you at a point where creating a new catalog is a consideration?
I have no idea what View Tree is or where to find it. I examined all Organizer pull-down menus and could not find anything. Could not find anything about it on the Net. Perhaps this is a Windows pref and not Elements. Will explore Windows prefs. Please advise.
I don't have enough experience with Elements to be able to answer your question about a new catalog. Only just loaded Premiere and purchased "Classroom in a Book" last week. Please advise with this as well.
Thank you for your time.
I continued to work on Classroom. I created another folder on the Desktop called New lesson 5. I copied the Classroom files to that folder.
When I finished chapter 5, I tried to delete that folder from the Organizer under My Folders. Although the options appeared in black..clicking on .DELETE would not work. When I clicked the check box to delete the files from that folder in the Delete Menu, Organizer deleted the folder and files from the Desktop but left the Folder listed under My Folders. I now have 3 folders that I can't delete from the Organizer.
I just deleted all Element folders. I deleted all of the Classroom files. I went into the registry and deleted all Adobe Element and Organizer keys. I uninstalled Premiere. Shut down. Reinstalled Premiere. The 3 folders are still in the Organizer.
Is the Desktop cached? C:, Users, Judy, AppData, local,Microsoft, Windows, explorer,...icon caches????
Should I try to delete these caches? I read I can't do it directly but thru a commnand prompt. I don't want to try something that will mess up the desktop.
I have tried to establish several Elements Organizer 12/12.1 scenarios to try to reproduce your situation, but am running into one problem or another.
At this point, I see the only answer being creating a new catalog
Do you see any shortcomings to that idea in your particular setup?
Thank you...Thank you. The new catalog worked. Just in case the Classroom files are the underlying problem, I created a catalog for them which I can delete when done.
Your assistance is greatly appreciated. I can now happily explore Premiere without that constant irritation of creating folders that can't be deleted.
Thanks for the follow up with the wonderful news that the new catalog approach worked for you to resolve the issue.
I tried so many scenarios to avoid that but in the end the new catalog approach won out.
Thanks for staying with the troubleshooting explorations. Great job.