3 Replies Latest reply on Feb 25, 2015 2:53 PM by kglad

    Develop/Map model disabled when updating Lightroom from disk

    mj131313

      Hello,

       

      I got a disk for Lightroom 5.2 and entered the product key after instillation.  However, when updating to 5.7 the develop and map models become deactivated and it says I must renew my membership.  I regestered my product key with Adobe.com and re-installed but the error persists.  Am I not able to upgrade my Lightroom even though I own a disk with the program?

       

      Has anyone run into this issue before or familiar with what is going on?

       

      Thanks,

      Michael