creative cloud freeze

[Rdgates55]

This is my second time trying to get a resolution to this problem. I have the CC photo subscription. The CC desktop app will load but freezes when I click on the Apps tag.

I have downloaded and re-installed the latest version of CC desktop to no avail.

Using an iMac 24, latest version of Yosemite.

Previously used CC without any problem for over a year.

I also have CS6 installed on the same computer.

[Jeff A Wright]

Rdgates55 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

[Rdgates55]

Yes. It did not work. After running CC Cleaner I re-installed CC Desktop and restarted the iMac. When I click on the CC icon in the top bar the app opens up. Then I click on Apps, and the spinning wheel starts up and doesn't stop.

I can still use my copy of Photoshop CC 2014 fine, but this desktop app is annoying. It used to work, but I'll just get rid of it. I give up.

[Jeff A Wright]

Rdgates55 is the current behavior describing the same as pictured in App doesn't open | Progress wheel spins continually?  If so then I would recommend implementing the steps listed within the document.  You are welcome to update this discussion if you have any questions regarding any of the steps listed within the document.

[Rdgates55]

I tried solution 5. Got the same result. In fact the CC desktop crashed so I have copied the crash report for you:

[Jeff A Wright]

Rdgates55 what version of the Creative Cloud Desktop application do you have installed?  I would also recommend reviewing https://forums.adobe.com/thread/1636876?q=crash%20yosemite as it may be relevant to your current error.