0 Replies Latest reply on Feb 23, 2015 4:26 AM by michaels27398076

    Importing videos causes Lightroom 5.7 to freeze


      I have seen several discussions on this but have not found a definitive solution.


      When I try to import images from directories that also contain videos the import process either freezes or slows down to an intolerable level, we are talking days!


      I read one comment in a forum where someone had a similar problem and their solution was to create a new windows user and change to that user, re-open lightroom and do the import.  This does work extremely well but is not very convenient.


      I am using a Windows 7 computer with an i7 chip, 32gb ram, and an ssd drive for the operating system and the catalog files.


      I am sure somebody has an answer to this and I just haven't come across it, but I would be grateful for the Forum's patience and some help.