When you say raw, do you mean Camera RAW files?
When you say Elements, do you mean Photoshop Elements or Premiere Elements?
Photoshop Elements is very much capable of reading Camera RAW formats.
According to Adobe document, you require installation of at least Camera Raw 8.7 for your Nikon 750 for your Photoshop Elements 13 and Premiere Elements 13.
And, I believe based on the following that Photoshop Elements 13 Premiere Elements 13 ships with Camera Raw 8.6.
Consequently, the solution appears to revolve around getting the Help Menu/Updates to work since there is no manual install of Camera Raw 8.7 for 13.
Until the Premiere Elements update problem is resolved, you may have to resort to using the Nikon software. There is also the DNG 8.7 Converter
which you can download from Adobe link, not requiring the Help Menu/Update as does Camera Raw 8.7.
There have been several reports of Help Menu/Update failures. I have not seen a generalized solution. I can only offer the
the typical "Does the problem exist with and without the antivirus and firewall(s) disabled?"
Thank you, ATR, a most helpful reply, it certainly answers a lot of my queries. Just have to wait for the update in elements 13 for camera raw 8.7. I will try your suggestion with regard the Help/update failure.
I will let you know if it resolves the issue.
Hi, ATR, just to let you know, my firewall etc is run by Norton anti virus software, the reason I could not update was the firewall, went into windows 8 firewall and found a facility to enable certain apps through he firewall, Adobe was not one of them, so I just added Adobe Elements 13 and hey presto it allowed me to do all the necessary updates, I now have camera raw 8.7 updated on elements 13.
Thanks again, ATR.
Great news. Great job.
Special thanks for reporting the results which is good information to have for several going through the same situation that you faced.
Photoshop Elements 13 and the Camera Raw update to 8.7 in 13 will enable you to edit your raw image format in the Camera Raw 8.7 workspace, but its
installation will also enable you to import raw and dng images as media into a Premiere Elements project.
Best wishes as you move forward with your projects.